FAQ
Frequently Asked Questions
You can unsubscribe from a specific notification by clicking the "Unsubscribe" link at the bottom of the eMail. Alternatively, you can set you...
Tue, 17 Dec, 2019 at 6:51 AM
Leaderboards can be used to track volunteer hours at your venue or across multiple venues. Follow the following steps to create a new leaderboard: Go ...
Fri, 31 Jan, 2020 at 9:56 AM
Please make sure you are using the correct country setting. For example, if you are a Canadian organizer, make sure to switch to the Canadian page by clicki...
Mon, 3 Feb, 2020 at 11:01 AM
As the organizer, follow the following steps to add a volunteer coordinator: Log in with your account. Go to your "Organizer Dashboard" by clic...
Thu, 16 Jul, 2020 at 12:19 PM
Check-in and check-out times can only be updated by the event. Please contact the event directly by clicking the yellow envelope icon on the event signup pa...
Sun, 9 Aug, 2020 at 8:03 AM
We cannot answer event-specific questions. Please contact the event directly by clicking the yellow envelope icon on the event signup page or on your signup...
Sun, 9 Aug, 2020 at 8:05 AM
Please contact us by submitting a support ticket containing the following information: - Current organizer's name and email. - New organizer's n...
Sun, 6 Sep, 2020 at 8:43 PM
You will be able to report your hours the next day. The system will send you a reminder.
Sun, 27 Sep, 2020 at 9:15 PM
The date of an event is automatically adjusted based on the date of each of the event's days. The date of each event day can be changed by clicking the...
Wed, 11 Nov, 2020 at 6:37 AM