Frequently Asked Questions
Passwords can be reset by clicking here: https://www.eventingvolunteers.com/users/password/new
Tue, 13 Mar, 2018 at 9:40 AM
Please check out the following documentation: Getting Started Getting Started (Detailed) Reporting Volunteer Hours
Fri, 9 Feb, 2018 at 6:27 AM
Volunteer hours are recorded using a check-in and check-out system. On the day of the event, upon arrival, volunteers should tap the "Check-in" bu...
Tue, 31 Oct, 2017 at 2:25 PM
Please submit a support ticket to request the addition of missing volunteer positions. A name and description of the position is required.
Sun, 1 Jan, 2017 at 9:08 AM
Leaderboards are updated automatically. At busy times, leaderboards may take some time to update.
Sun, 8 Jan, 2017 at 3:35 PM
There can be several reasons. Please check the status of your hours by going to your volunteer dashboard. This will present you with your current signups. Yo...
Mon, 16 Apr, 2018 at 6:29 AM
Unconfirmed volunteers are volunteers that have not reconfirmed their signup. The system will automatically ask volunteers to reconfirm their signup within ...
Wed, 14 Jun, 2017 at 8:38 AM
Contact your organizer or volunteer coordinator by clicking on the yellow envelope icon on the event page or your volunteer dashboard at: https://www.ev...
Thu, 10 Aug, 2017 at 11:01 AM
You can create additional accounts with the same email address by using the label syntax in the email address. Follow the steps below to create additional a...
Mon, 9 Apr, 2018 at 4:15 PM
Some eMail providers block all links by default. In general, you can enable links by whitelisting and adding the following eMail address to your contacts: ...
Sat, 19 Aug, 2017 at 8:19 AM